We'd love your feedback! Please take a moment to rate your apartment community and write a review.
Posted On: 7/9/2025
WOW! What amazing customer service!
After owning a home for many years, I'm now looking for a new place to live and the experience hasn't been easy. Most places... don’t even answer the phone. But the young lady who answered here was exceptional! So very professional, kind, and truly helpful. She made a great first impression, and I’m genuinely looking forward to scheduling a tour.Read More about WOW! What amazing customer service!
By: Inquiring for Rental Verified Resident
Thank you so much for your kind words! We're glad Kay has made a great first impression and hope to help make your search a little easier. We look forward to showing you around soon!
—The Springville Mill Apartments Team
Terrence did such a great job on my work order the other day per usual. Special thanks to him for always doing a great job.
By: Anonymous Verified Resident
Thank you so much for the kind words! We’re thrilled to hear that Terrence took great care of your work order — he truly is a valued member of our team. We’ll be sure to pass along your appreciation. Thanks again for being a part of our community!
Driveway entering need serious work due to potholes, I worry about my car. Also Parking can be very difficult for visitors... OR if you need two spaces. Yes you have a dirt area near by but that’s not an option for a single person to walk when it’s late out or dark.Read More about Ms
By: Jane L Verified Resident
Thank you so much for sharing your concerns. We completely understand how frustrating the driveway and parking situation can be. We're happy to share that the entire main parking lot is scheduled to be redone this June, which will take care of the potholes and improve accessibility. We are also actively looking into ways to improve additional parking needs. Your feedback truly helps us make these improvements, and we appreciate you taking the time to let us know. Warmly, Springville Mill Management
I've been living here for several years now, Candace and Cecil have been doing a nice job with the place. Happy to hear the... parking lot is getting done. Keep it up guys!Read More about Affordable place to rent
By: Anonymous Verified Resident
Thank you for your kind words and for being a longtime resident—we’re so glad to have you as part of the community! We truly appreciate your shoutout to Canice and Cecil; they’ve been working hard, and it means a lot to see their efforts recognized. We’re also excited about the parking lot improvements and happy to hear you're looking forward to them too.
Thanks again for your support—we’ll definitely keep it up
I moved in towards the end of 2024 and I am finally settled! I had been waiting for some packages and was unsure how to get... in the little mail room and the girl in the office was super helpful and showed me how to get in and even helped me find my things. Thank you. Now I am just waiting for the pool to open!Read More about Finally Settled!
By: Main Building Newbie Verified Resident
Thank you for sharing your experience! We're so happy to hear that you’re all settled in and that Kay could assist you with getting your packages. It's always great to know that we were able to make your move-in process smoother. We hope you enjoy the pool once it opens in May, and we look forward to continuing to make your experience with us enjoyable. If you need anything else, don’t hesitate to reach out!
Being on the wait list is well worth it! Building has its old charm, but modernizing as needed. Apartments are unique and... cozy! Staff is great with taking care of the tenants and upkeep! Love the events. LOVE the dog amenities! Wish there were more washer and driers though. 9/10 all around!Read More about Best place in the area!!
By: Anonymous Verified Resident
Thank you so much for your fantastic review! We're so happy to hear that the charm of the building, combined with the modern updates, is making your experience special. It's great to know you love the unique, cozy apartments and enjoy the events we host (keep an eye out for new events being announced soon), as well as the dog amenities! We also appreciate your feedback about the washer and dryer availability — we'll definitely keep that in mind for improvements. Thank you for being a valued part of our community, and we're grateful for your 9/10 rating! We look forward to continuing to make your stay even better.
Being on the wait list is well worth it! Building has its old charm, but modernizing as needed. Apartments are unique and... cozy! Staff is great with taking care of the tenants and upkeep! Love the events. Could have better upkeep for amenities but they can omlydoRead More about Best place in the area!!
By: Anonymous Verified Resident
Thank you for your thoughtful review! We're so glad to hear that the charm of our building, along with the modern updates, is making your experience enjoyable. It's wonderful to know you find the apartments unique and cozy, and we truly appreciate your recognition of our staff and the events we offer. We also value your feedback about the amenities and will certainly work to improve their upkeep. Thanks again for being a part of our community — we’re so happy to have you with us!
Being on the wait list is well worth it! Building has its old charm, but modernizing as needed. Apartments are unique! Staff... is great with taking care of the tenants and upkeep!Read More about Best place in the area!!
By: Anonymous Verified Resident
Thank you so much for your kind words! We're thrilled to hear that you're enjoying the charm of our building and the updates we've made to keep things modern. It's great to know that you’re happy with the unique apartments and our staff's efforts to take care of everything. We truly appreciate having you as a part of our community and look forward to continuing to provide you with the best experience!
I love living at Springville, is it perfect? No, but from my experience thus far it’s a place I’m glad to call home. I live... so close to my job and the complex is close to several shopping centers. My dog enjoys the dog park that’s onsite, and loves to run at the Saxony dog park down the street; he has made so many new friends! We are excited to try the doggie wash when it’s warmer out. The staff in the office are too sweet and give my dog a treat every time we stop in and the few times I have needed something they go the extra mile! I cannot think of a better place to call home and it’s affordable too!Read More about I love it here!
By: SN Verified Resident
Thank you so much for your kind words! We're thrilled to hear that you and your dog are enjoying your home at Springville. It's wonderful that our location and amenities have made such a positive impact on your experience. We appreciate you taking the time to share your thoughts and are so glad to have you as part of our community!
First, I already have made this complaint before and still nothing has been done with the potholes that are on the street...
Second, we’ve been living here for about three years or maybe four not sure but I never see you guys come clean the vents and it’s pretty dusty in the vents. Is there any way to get that cleaned out cause we’re breathing the same air every day and I know it’s dirty up there because I have stuck my hand inside and pick up a lot of dirtRead More about Fixing the potholes that are on the street
By: Rafael Batista Verified Resident
Thank you for reaching out and sharing your concerns. We apologize for the inconvenience with the potholes and the dust in the vents. Due to the rain this past week, we were unable to fill the potholes as planned, but we are addressing this today and will ensure it's taken care of. We are also happy to inform you that there is a full parking lot replacement set to take place this June (2025)! Regarding the vents, we’d be happy to reach out and schedule a time to replace your vent filter. Thank you for your patience, and we appreciate your continued feedback to help us improve!
